How Not to Communicate to an Audience: Q’BFFI 2009
I love student events – there’s nothing like seeing your peers tackle great projects and accomplish things that you could only dream of doing. That said, I can only allow myself to respect the works of others when there is a great amount of effort put into the initiative.
So a friend of mine was interested in going to Queen’s University’s Q’BFFI (Queen’s Business Forum on the Fashion Industry), and posted a link to the event’s page. Having a love for fashion, I clicked on it and checked out the event. The concept is great – exposing current students from all over to the fashion industry in Canada from the perspectives of publications, design, modeling, and blogging – but the presentation was a disaster. Sure, the website looks sleek and stylish, but take a closer look at the content, and I was left feeling iffy on the Q’BFFI
If communication is key, especially in business, then you will realize that the following blunders are completely inexcusable. Going to the ‘delegates‘ page, since I was actually interested in attending, it was disappointing to see no listing of pricing (which turned out to be about $175 CDN incl. hotel) and a reference to last year’s event. Is it that hard to change the number 8 into a 9? Head on over to the ‘blog‘ area and notice the dates? Well, it feels like we’re time traveling to October of last year and that we’re ready to sign up for the ‘08 event. If you are not going to use a blog effectively to keep your participants in the loop or anything of that sort, just don’t bother with one – leave it out. Let’s move onto the complete communication disaster – the contact page. Quoting directly from the page:
For general inquiries, please contact the Co-Chairs; otherwise, feel free to contact the appropriate executive member.
Sure, it sounds like a great idea to contact the co-chairs, if only they had their email addresses listed. It’s not hard to list your email address on a webpage; heck, you don’t even need to make it a link. Just type the darn thing out! What’s even more fantastic is that almost the entire executive don’t have email addresses for you to contact. It’s all right when you’re just building the website, but the event’s just a week away and registration probably took place at least a month before.
I’m honestly surprised to see the speakers that are doing this workshop, especially considering that one of the speakers is someone that I pulled a complete PR blunder on (can you say addressing to the wrong person?). It’s impressive who they get to speak at the event and that was what made me really want to take the bus up to Kingston. With such key players in the Canadian fashion industry, you have to realize that it’s imperative that you take extremely good care of your image.
You might call me critical, but come on! I wanted to know about the event, so I read the content. Students may be forgiving (mind you, I’ve also done student events amazingly done – EnVision Conference by UofT Rotman Commerce, but when you work and receive a ton of emails (heck, I received about ten in an hour the other day and I’m far from being a big player), a blunder can cost you that particular pitch or connection. There’s no need to prettify everything, especially if you can’t effectively communicate your ideas and points. Always be concise and clear with what you’re trying to say and proofread your work if you are writing or putting it up online.
Barb :: Oct.10.2009 :: Fashion :: 1 Comment »









